Canberra, Australia

Technology in service of learning.

Learning systems technologies manager in the Australian Public Service, with a background in educational technology, project management and curriculum support at the University of Canberra and The Australian National University.

Learning management systems Canvas & Moodle Curriculum support
View LinkedIn profile See experience
01 About

Many languages, one focus: better learning.

Joelle grew up in New Caledonia, across multiple cultures and languages. Learning new languages and navigating different environments from an early age shaped a strong work ethic and a commitment to continuous learning and collaboration.

She holds a Licence in Lettres, Langues, Sciences Humaines (specialising in Langues, Littératures et Civilisations Étrangères) from the Université de la Nouvelle-Calédonie, and a Bachelor of Arts in International Studies from the University of Canberra, where she began as a research and project assistant and first built her expertise in learning management systems.

She is passionate about using technology, collaboration and strategic thinking to support excellence in education, whether implementing new systems, improving workflows or supporting teams.

02 Experience
  1. 01

    Learning Systems Technologies ManagerAustralian Public Service – Present9 mos

    Leads the learning systems technologies team, overseeing the platforms and tools that support workforce training across the organisation.

    • Managing learning management system administration, configuration and upgrades
    • Setting priorities and guiding the team through day-to-day delivery and support
    • Working with stakeholders to align learning technology with training and capability needs
    • Overseeing system reporting, data quality and compliance requirements
    • Evaluating and introducing new educational technologies
  2. 02

    Assistant to the Associate Director EducationFenner School of Environment & Society, ANU – 2 yrs 10 mos

    Supporting the Associate Director Education with learning and teaching, student administration and academic matters.

    • Program and course evaluations, reviews and (re)accreditation
    • Curriculum governance and class summaries
    • Class scheduling, timetabling and teaching-room bookings
    • Helping curate the Programs and Courses website
  3. 03

    Educational TechnologistFenner School of Environment & Society, ANU – 7 yrs 11 mosAt ANU from Mar 2018; with the Fenner School from Mar 2021

    Part of the Fenner School Education Hub, which supports academic staff and students with educational technologies.

    • Setting up Wattle course sites and gradebooks
    • Advising on educational technology for assessments
    • At-elbow support for first-time convenors and dual-delivery teaching
    • Classroom technical support, updating app functionality and maintaining databases
  4. 04

    Project Manager, UC Library 3D Printing ServicesUniversity of Canberra – 1 yr

    Managed the UC Library 3D Team to implement 3D printing services in the Library for staff and students.

    • 3D printing workshop and training planning
    • Working and liaising with vendors, including 3D printer provider Aussie3D
    • Partnering with external stakeholders, including the Australian 3D Manufacturing Association (A3DMA)
  5. 05

    Team Leader, Support and Innovation (Acting)University of Canberra – 1 mo

  6. 06

    Assistant Team Leader, LearnOnline Support and InnovationUniversity of Canberra – 2 yrs 3 mos

    Assisted the LearnOnline Support and Innovation Team Leader with team coordination on campus, under the supervision of a Team Leader based in the USA, trialling teamwork at a distance (October–December 2015).

  7. 07

    Educational Designer Technologist & Moodle AdministratorUniversity of Canberra – 3 yrs 9 mos

    Learning management system (Moodle) administration and educational design, after starting at the University as a research and project assistant.

    • Advising academic and education support staff on the design and development of resources, courses and programs
    • Supporting staff in their use of learning technologies
  8. 08

    UC LearnOnline Officer & Disability Standards for Education eLearning SupportUniversity of Canberra – 2 yrs 7 mos

    Administration support for the University’s learning management system (LMS) and associated technologies, as part of a team, in the Teaching and Learning Directorate.

    • Preparing for LMS upgrades
    • Supporting academic staff with their technologies, including external tools integrated into Moodle, Echo360 and Blackboard Collaborate
    • Assisting teachers in Australian schools registered for the Disability Standards for Education (DSE) eLearning course
  9. 09

    Research and Project AssistantUniversity of Canberra – 3 yrs

    Research and project support after graduating from the University of Canberra.

    • Organising bibliographic references in EndNote
    • Computerised qualitative analysis of texts with Coh-Metrix and QSR NVivo
    • Transcribing audio, and proofreading and editing reports and papers
    • Creating Hot Potatoes exercises and quizzes on Moodle
    • Designing and publishing surveys in SurveyMonkey, and testing software
03 Education
  1. 01

    Bachelor of Arts in International StudiesUniversity of Canberra –

    Majors in Japanese and Chinese.

  2. 02

    Licence Lettres, Langues, Sciences HumainesUniversité de la Nouvelle-Calédonie –

    Mention Langues, Littératures et Civilisations Étrangères, with English, linguistics and Japanese.

  3. 03

    BaccalauréatLycée Lapérouse

Online courses

  • Exploring Open Educational ResourcesOnline Learning Consortium
  • MoodleBites for Course DesignersHRDNZ MoodleBites MOOC
  • MOOC (Coursera)Johns Hopkins University

Certifications

  • SharePoint Online: Migrating from InfoPath to PowerAppsLinkedIn · Apr 2023
  • Microsoft Power Apps Essential Training: The BasicsLinkedIn · Jan 2022
  • Microsoft Power Platform Foundations (2020)Certificate of completion · Jan 2022
  • Working With Vulnerable People (WWVP)ACT Government, Access Canberra
04 Skills

Learning systems

  • Canvas
  • Moodle
  • Wattle (ANU)
  • Microsoft 365

Academic administration systems

  • Student Administration System (SAS)
  • Curriculum Management System (CMS)
  • Allocate+
  • Web Data Collection (WDC)
  • Resource Booker

Languages

  • Vietnamese
  • French
  • English
  • Japanese
  • German
  • Chinese

Strengths

  • Educational technology
  • Problem solving
  • Stakeholder engagement
  • Process improvement
05 Projects
  1. 01

    Fenner Community GardenFenner School of Environment & Society, ANU

    A proposed sustainable, experiential-learning garden for Fenner staff and students.

  2. 02

    UC OPEN ARQUniversity of Canberra

    An augmented-reality experience for the University’s open day.

  3. 03

    UC Library 3D Printing ServicesUniversity of Canberra

    Project manager for bringing 3D printing services to the University Library for staff and students.

  4. 04

    Sts Peter and Paul’s Old Cathedral Excavation

    An interactive heritage-learning project combining virtual and real-world experiences.

06 Recognition
  1. 01

    Vice-Chancellor’s Award for Excellence in Service, Innovation and TransformationThe Australian National University

    Joint recipient in December 2023 as a member of the College of Science Digital Solutions Team, which developed and implemented user-friendly student administration applications across the University, streamlining traditional workflow problems.

  2. 02

    Award for Service, Team Service ContributionANU College of Systems and Society

    Joint recipient with her Fenner Education Hub colleagues for outstanding contributions to the ANU community in 2022, including web applications that made education administration easier for students, teachers and administrators.

  3. 03

    Excellence in Vocational Service AwardRotary Club of Ginninderra

    Recognised in 2015, while an educational designer and technologist at the University of Canberra, for high-quality professional service to staff and students.

07 Community
  1. 01

    Biggest Morning Tea for Cancer CouncilFenner School of Environment & Society, ANU –

    Helped organise the Fenner School’s Biggest Morning Tea three years running, raising funds for the Cancer Council.

  2. 02

    ANU Microsoft HackathonANU Digital Solutions (Planning & Service Performance) and Barhead Solutions

    Took part in the two-day Microsoft hackathon hosted by ANU Digital Solutions and Barhead Solutions.

08 Connect

Let’s connect.

Joelle welcomes opportunities to connect with professionals and organisations who share a focus on growth, innovation and continuous improvement.

LinkedIn
Joelle Le